Privacy Policy

1. Introduction

At Mobile Recharge AE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment information.
  • Usage Information: Information about how you use our services, including recharge history and preferences.
  • Device Information: Information about the device you use to access our services, including device type, operating system, and browser type.
  • Log Information: Information automatically recorded by our servers, such as IP address, access times, and pages visited.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and completing mobile recharge transactions
  • Creating and maintaining your account
  • Providing customer support
  • Sending transaction confirmations and updates
  • Sending promotional offers and newsletters (if you have opted in)
  • Improving our services and developing new features
  • Detecting and preventing fraudulent activities

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Companies that provide services on our behalf, such as payment processing and customer support.
  • Mobile Operators: To process your recharge requests.
  • Legal Requirements: When required by law or to protect our rights.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to object to certain processing activities
  • The right to withdraw consent
To exercise these rights, please contact us using the information provided below.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, collect usage information, and enable certain functionalities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use some features of our service.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].